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Privacy Policy

Last Updated: September 28, 2026

China Visa Net (“China Visa Net,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, and China visa application assistance services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and when it may be shared with service providers or other parties.

By using our website or purchasing our services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on the services you request, we may collect information including:

Personal Information

  • Full name
  • Date of birth
  • Mailing address
  • Email address
  • Telephone number
  • Citizenship and nationality
  • Passport information
  • Passport number
  • Passport issue and expiration dates
  • Passport copy or image
  • Visa application information
  • Travel information
  • Invitation letter and supporting documents
  • Passport-style photographs
  • Other information necessary to assist with your China visa application

Payment Information

When you purchase our services, payment information may be collected and processed by our payment processing providers.

We generally do not store complete credit card numbers on our own systems.

Payment information may be processed by third-party payment processors in accordance with their own privacy policies and security practices.

Website and Technical Information

When you visit our website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Date and time of visits
  • Website interaction information
  • Cookies and similar technologies

This information may be used to operate, secure, analyze, and improve our website and services.

2. How We Use Your Information

We may use the information we collect to:

  • Provide China visa application assistance
  • Prepare and review visa application information
  • Communicate with you about your order
  • Respond to customer service inquiries
  • Process payments
  • Arrange passport and document shipping
  • Provide application status updates
  • Contact you regarding missing or incorrect information
  • Provide requested consultations
  • Improve our website and services
  • Prevent fraud, abuse, and unauthorized transactions
  • Maintain business and transaction records
  • Comply with applicable laws and legal requirements

We only use information for legitimate business purposes related to providing our services, operating our website, communicating with customers, and meeting legal or administrative obligations.

3. China Visa Application Information

China Visa Net provides visa application assistance and document processing services.

Information submitted by customers may be used to assist with preparation, review, submission, processing, and return of China visa application materials.

China Visa Net does not make the final decision regarding whether a visa will be approved or issued. Visa decisions are made by the appropriate Chinese embassy, consulate, or visa authority.

Customers are responsible for ensuring that information provided to China Visa Net is accurate and complete.

4. Sharing of Information

We may share necessary information with third parties when required to provide our services.

These parties may include:

  • Chinese embassies, consulates, or authorized visa processing centers
  • Shipping companies such as FedEx, UPS, USPS, or other delivery providers
  • Payment processors
  • Website hosting and technology providers
  • Customer service and communication platforms
  • Information technology and security providers
  • Professional service providers assisting our business
  • Government authorities when required by law

We only provide information reasonably necessary for the applicable service or legal requirement.

We do not sell customers’ passport information or visa application documents to third parties for their own marketing purposes.

5. Third-Party Services

Our website may use third-party services for functions such as:

  • Payment processing
  • Website hosting
  • Website analytics
  • Customer support
  • Live chat
  • Email communication
  • SMS communication
  • Shipping and tracking
  • Fraud prevention
  • Website security
  • Advertising

These third parties may collect or process information according to their own privacy policies.

We encourage customers to review the privacy policies of third-party services when appropriate.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies.

These technologies may help us:

  • Remember user preferences
  • Improve website performance
  • Understand website traffic
  • Measure advertising performance
  • Detect fraudulent or suspicious activity
  • Improve customer experience

You may be able to control cookies through your browser settings. Disabling cookies may affect certain website functions.

7. Communications

When you provide your phone number or email address, we may contact you regarding:

  • Your order
  • Your visa application
  • Missing information or documents
  • Payment issues
  • Shipping and delivery
  • Customer service requests
  • Important service updates

Where applicable, marketing communications may include an option to unsubscribe or opt out.

Opting out of marketing communications will not prevent us from sending necessary transactional or service-related communications.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security of information transmitted through the internet.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services
  • Complete transactions
  • Maintain business records
  • Resolve disputes
  • Prevent fraud
  • Comply with legal and regulatory requirements

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

10. Children’s Privacy

Our website and services are intended for a general audience and are not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

11. Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of websites you visit through links on our website.

12. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, including the ability to request access to, correction of, or deletion of certain personal information.

Certain information may need to be retained when required for legal, administrative, security, transaction, or recordkeeping purposes.

To make a privacy-related request, please contact us using the information below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to periodically review this page.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

China Visa Net

Website: https://chinavisanet.com

Email: service@chinavisanet.com

Support: 202 202 8218

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